Delete Your Account

When you delete your account, the following categories of data are permanently and irreversibly removed from Harmoniq cloud systems:

• Profile & Identity data: Your names, headlines, bio, contact details, profile cards, and custom configurations.
• Synced Cards & Connections: Digital cards you have saved from other users and connections established in your feed.
• Access Tokens & Shared Links: All active tokens and public web links you have generated for sharing stop functioning immediately.
• Analytics & Activity Logs: Lifetime stats (network and impact counters) and interaction history logs are deleted or anonymized.
• Authentication Credentials: Google login linkages, credentials, and user account records.

You can request deletion on this page or in the app. Either way you sign in again first, so only you can do it.

On this page: sign in below with the account you use in Harmoniq, confirm, and request deletion. You don't need the app installed. Your account is deleted 90 days later, and you can cancel until then.

In the app:

1. Open the Harmoniq app on your mobile device and ensure you are signed in.
2. Navigate to the Settings screen (accessible via the gear icon in the menu).
3. Scroll to the account section and tap Delete Account.
4. Reauthenticate with the same account, read the confirmation warning, and acknowledge the deletion.
5. Submit the request. Automated cloud deletion will begin after the request is accepted.

If you cannot access the application (e.g. lost device), you can submit a manual deletion request by contacting our privacy team at legal@wstech.studio from your registered email address.

Once you confirm account deletion, the following timelines and procedures apply:

• Automated Processing: Valid requests are queued for automated deletion. Authentication access and shared links stop working when their records are removed.
• 90-Day Erasure Window: Your data is marked for deletion and permanently purged from active databases and cloud nodes within 90 days.
• Encrypted Backups: Data stored in secure, encrypted system backups will be completely overwritten or deleted in accordance with our standard backup rotation cycle (typically within 180 days).
• Cancellation: A request made on this page or in the app can be cancelled from either place until its deletion date. Deleting at once from the app cannot be undone.

Please note the following legal and operational limitations regarding data erasure:

• Possession of Third Parties: Data you chose to share with other users (such as your card details shared via NFC, QR codes, or Nearby presence) may be stored, copied, or saved by recipients. We have no control over and cannot delete data held on third-party devices.
• Legal & Financial Records: We may retain limited billing metadata, transaction identifiers, and regulatory records where required by financial or tax laws, or to comply with active legal audits.
• Anonymized Aggregations: Aggregated, non-personal metrics that do not identify any individual may be kept indefinitely for platform performance analysis.